Returns & Exchanges Policy
We want you to be completely satisfied with your Moroccanoil Israel purchase. If you are not entirely happy with your order, we offer a hassle-free return process for unused and unopened products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the details of the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact to maintain product hygiene and safety.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized courier location across Israel.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing